Search and purchase items
All of the steps explained
Step 1: You make a request
To begin the process, the user makes a request for a specific item(s) from Japan. The request must include details such as the item(s) name, description, and any other relevant information. The user can submit their request through our website or by email.
Step 2: We Review the Request
Once we receive the request, our team reviews it to ensure it is complete and valid. We may reach out to the user to request additional information if necessary. If the request is invalid, we will inform the user and provide guidance on how to submit a proper request.
Step 3: Search for Requested Items
If the request is valid, we will begin the search for the requested items. Our team will leverage our network in Japan to locate the item(s) and determine availability, condition, and price.
Step 4: Confirmation with the User
Once we locate the requested item(s), we will confirm with the user that we have found the correct item(s). If there are multiple options available, we will provide the user with the details of each option and ask them to confirm their preferred option.
Step 5: User Agrees to Item(s)
If the user agrees to the item(s) and the price, we will request payment from the user to purchase the item(s) and arrange for shipping. Once payment is received, we will purchase the item(s) and have them shipped to our facility in Japan.
Step 6: Shipping to User
Once the item(s) have arrived at our facility in Japan, we will package and ship them to the user's specified address. We will provide the user with tracking information and estimated delivery dates.